Please don’t hesitate to email us your concerns, as we regularly collate feedback for our train operating company Govia Thameslink Railway (GTR).
Our Facebook Page provides a public forum and contains up-to-date contributions from rail users.
The website www.realtimetrains.co.uk provides the most accurate publicly available information on delays and cancellations.
If you have been affected by a delay or cancellation, please visit the Delay Repay website, to see if you can claim compensation.
If you’d like to be on our regular mailing list, please contact us here.
